A controlled production path
The job plan covers how files arrive, who can access them, how variable records are proofed, how personalized components stay matched, and what happens to production files and waste after completion.
- Secure file-transfer and access requirements scoped before upload
- Variable-data proofing and matched inserting controls
- Print, lettershop, and postal preparation in one facility
- Retention and disposition expectations documented by program
HIPAA-compliant and SOC 2 Type II environment
DIS Direct maintains HIPAA-compliant workflows and SOC 2 Type II controls. Because each healthcare program has its own data, contract, and retention requirements, discuss the BAA, transfer method, access model, and required evidence with our team before sending protected information.
Formats for healthcare communications
We support personalized postcards, self-mailers, notices, and matched letter packs. The right construction depends on the sensitivity of the content, required inserts, personalization logic, and postal schedule.
Sources
Primary references. Postage and product rules change, so confirm current USPS rates and standards before you mail.
- HHS: HIPAA Privacy RuleFederal overview of the Privacy Rule and covered uses of protected health information.
- HHS: HIPAA Security RuleFederal overview of safeguards for electronic protected health information.
Frequently asked
- Is DIS Direct HIPAA compliant?
- Yes. DIS Direct maintains HIPAA-compliant workflows in a SOC 2 Type II environment. We still scope the controls and contractual requirements for each program before live data is transferred.
- Can you match personalized letters and envelopes?
- Yes. Variable printing and read/write inserting can keep personalized components aligned. Match keys, exception handling, and proof requirements are defined in the job plan.
- How should we send healthcare data?
- Do not email live protected data. Contact the DIS Direct team first so the approved transfer path, access, retention, and production requirements can be established.