Production controls for regulated mail
The workflow is scoped around the program. Approved transfer, access, matching, exception, retention, and destruction requirements are established before live files reach production.
- Thoropass-audited HIPAA controls
- Black-and-white variable print and matched inserting
- Documented exception handling
- Data processing and postal preparation in one plant
High-volume capacity without extra handoffs
Keeping printing, folding, inserting, sorting, and mailing together reduces transfers between vendors and gives the program one operating schedule through USPS preparation.
Vendor review through the right channel
Our public trust page summarizes certifications and handling practices. Detailed audit and assessment materials are shared with qualified customers during the vendor-review process, not published as open downloads.
Sources
Primary references. Postage and product rules change, so confirm current USPS rates and standards before you mail.
- HHS: HIPAA for professionalsFederal guidance for organizations handling protected health information.
Frequently asked
- What HIPAA evidence does DIS Direct report?
- DIS Direct reports a HIPAA controls audit conducted by Thoropass. Each program's controls and contractual requirements are scoped before live data is transferred.
- Can you produce matched patient or member mail?
- Yes. Variable printing and read/write inserting can keep approved personalized components aligned under program-specific matching and exception rules.
